Insights: Technical Knowledge from Develo's Projects

We publish what we actually solve: engineering notes and technical comparisons from real projects — no generic 'what is AI' articles.

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AI Agents vs Traditional Chatbots: What's the Difference?

Intent matching vs goal-driven action: when a chatbot is enough, when you need an agent, and how to architect both.

Topics we cover

How to integrate AI with marketplaces (Mercado Libre and others)
Automating customer service on WhatsApp with AI agents
Human-in-the-loop AI customer service: patterns and architecture
Connecting LLMs to enterprise systems safely (MCP, tool governance)
RAG vs fine-tuning for enterprise AI applications
Guardrails, evaluation and observability for production agents
SaaS multi-tenancy: architecture, benefits and tradeoffs

Have a technical question?

If it's a topic we solve daily, we're happy to talk about it. Contact us.